Client Overview

Building a digital scaffold for a high-trust trade partner

Barrett Access Scaffolding delivers engineered scaffolding and edge protection solutions for commercial and residential projects throughout Tamaki Makaurau. They approached us to align a new digital experience with their hands-on expertise, ensuring specifiers and site managers could see capability at a glance.

Our web design Auckland specialists led a collaborative sprint with BAS's leadership to reframe services around safety, scale, and response times while keeping future marketing automation in mind.

Industry
Scaffolding & access solutions
Location
Auckland, New Zealand
Scope
Brand positioning, UX, development, analytics
Project duration
8-week sprint
Core services
Custom WordPress build, quoting automation, on-page SEO

Goals & Challenges

Where BAS needed our focus

We aligned business outcomes with actionable design and marketing requirements.

Lead clarity

Communicate capability by sector and scaffold class, directing prospects into tailored quote paths within two clicks.

Trust & compliance

Demonstrate safety credentials, certifications, and site procedures to reassure QS teams and head contractors.

Operational efficiency

Streamline quote submissions, photo evidence, and follow-up automations to reduce admin time for the site crew.

Our Approach

The steps behind the scaffold

  1. Discovery & stakeholder workshops

    Mapping buyer journeys for main contractors, residential builders, and facilities teams to surface critical proof points.

  2. UX architecture & messaging

    Rebuilt the sitemap around service categories, safety collateral, and industry case studies with modular content blocks.

  3. Design system build-out

    Crafted a responsive component library featuring textured industrial motifs, rounded cards, and contrast-checked typography.

  4. Development & integrations

    Developed a lightweight WordPress theme with reusable templates tied to Google Ads landing pages and Zapier-powered lead routing.

  5. Launch, analytics & optimisation

    Configured GA4, server-side tracking, and an on-page SEO checklist before staging go-live and handover training.

Results

Measuring the uplift

Meticulous tracking and dashboards mean BAS's leadership can respond quickly to market demand.

0

increase in on-site quote requests within three months.

0

reduction in bounce rate after launching the sector landing pages.

0

more marketing qualified leads captured from targeted campaigns.

“The new site finally tells the story we share on the scaffold. Our cliens can get instant quote with our online calculator now.”

Zane Barrett, Director — Barrett Access Scaffolding

Tech Stack & Deliverables

The toolkit behind the build

Platforms & integrations

WordPress Elementor Pro Advanced Custom Fields Google Analytics 4 Google Tag Manager Zapier

Deliverables

UX research & content strategy Component library Quote form automation Accessibility audit Performance optimisation Launch playbook

FAQ

Answers to common questions

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