Privacy Policy

Last updated: October 2025

At Kiwi Web Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Name, phone number, and email address (e.g. via our contact form or lead forms).
  • Business details (such as company name, website, or service requirements).
  • Any other information you choose to provide when communicating with us.

We also use website analytics tools (such as Google Analytics) that collect non-identifiable information such as pages visited, time spent on site, and browser type.

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide web design services.
  • Send you proposals, invoices, and updates about your project.
  • Improve our website, marketing, and customer experience.
  • Communicate with you about new services or promotions (you can opt out anytime).

We do not sell, rent, or trade your personal information to third parties.

3. Storage & Security

We take reasonable steps to keep your personal information safe from misuse, loss, and unauthorised access. Information is stored securely in electronic form, with restricted access to authorised personnel only.

4. Disclosure

We may share your personal information with trusted service providers who help us deliver our services (e.g. hosting providers, contractors). In rare cases, we may also be required by law to disclose your information.

5. Your Rights

Under the NZ Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of any incorrect or outdated information.

To exercise these rights, please contact us.

6. Contact

If you have questions about this Privacy Policy or how we handle your personal information, get in touch:

Kiwi Web Design
Auckland, New Zealand
Contact us here